개요:
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
책임:
- Ensures staff follows global policies, procedures and processes to ensure the operations accurately reflect the credit risk exposure of the business, provide reliable information to control the business, and ensure optimal customer credit control.
- Works closely with sales, customer services and other financial counterparts to ensure the maximizing of revenue growth for the company while minimizing the financial risk on customer accounts.
- Supervises delinquent account collection activity and customer follow-up.
- Works with management and collections staff to maximize effectiveness of process, ensuring timely collections and increasing productivity.
- Leads collection staff with customer questions on collection process and works to handle difficult escalated questions and issues.
- Works with management to determine collection effectiveness, metrics and track performance to bring about improvements in process.
- Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensures that all policies are understood and adhered to
- Supervises invoice billing processes to ensure invoice and tax invoice are being dispatched in a timely and accurately manner.
- Read and follow UL Solutions Code of Conduct, and follow all physical and digital security practices
- Performs other duties as directed.
- Proficiency in English
- University education in Finance related field and generally five years of directly related experience.
- Demonstrated experience working in a collection role with large client companies.
- Demonstrated ability to interpret financial risks and gains when analyzing financial data.
- Demonstrated ability to manage departmental objectives, staffing and budgets.
- Knowledge of the fundamentals of accounting and finance.
- Target and detail oriented
