PC - LAN Analyst
Location: Saint Charles, Missouri
Description: SSM Health is currently interviewing PC - LAN Analyst right now, this vacancy will be hold in Missouri. Detailed specification about this vacancy opportunity please read the description below. Description
Role Purpose:
PC/LAN Analyst provides first and second level computer, printer and other technical support. Must exemplifying detail oriented work with exceptional organization, while working with minimal supervision. Must be able to mu lti-task and demonstrate exceptional time management skills. PC/LAN Analysts ares responsible for supporting PC (Computer) and LAN (Local Area Network) infrastructure while exemplifying exceptional customer relations with physicians, office staff and leadership producing quality work in a continuous quality improvement (CQIplus) team environment. Performs the function of analytical, technical and administrative work in the planning, documentation, maintenance, design and implementation, of existing microprocessor based computer systems and associated LANs that operate in a Health Care environment. Maintain and administers organizational LANs. Installs new hardware and maintains existing hardware. Trains end users in use of equipment and software. Interacts with SSM staff and users to determine user PC and networking needs and resources required to fulfill needs.
Responsibilities:
Provides a personal example of living the principles of continuous quality i mprovement whereby decision-making is driven by data, and customer- supplier relationships are facilitated both within and outside the system.
Represents SSM Health Care in external activities and organizations as appropriate.
Participates in the development of individual and department goals and strategies that support the objectives of the SSMHC Strategic & Financial Plan and the Information Systems Plan.
Maintains and provides technical support for applications, PC operating systems, PC hardware and related peripherals.
Promotes standards and procedures for selection, implementation, integration and support of systems
Works as a team member to promote a responsive, customer-oriented services delivery team.
Works with Network Services to implement and maintain technology standards for WAN and LAN connectivity and all infrastructure components required to maintain a highly available network.
Assists in maintaini ng and supporting existing site LANs and related systems, applies updates as needed to satisfy network/security requirements.
Assists users in the selection, acquisition, and installation of network applications or hardware/software, based on their requirements and the standards set by the SSM Integrated Health Technologies (IHT)
Assists other network analysts/technicians and operations staff members in solving network/telephony communication problems.
Required to use the SSM standard tracking system for incident reporting.
Provides feedback to the department and director when actively participating on teams or when representing the department in meetings.
Assists in the maintenance and support of entity based servers while following SSMHC security standards.
Interacts effectively with entity departmental directors and staff, and all IHT staff, resulting in objectives being accomplished.
Communicates outstanding issues and status updates through appropriate channels, escalating unresolved issues when necessary.
Maintains accuracy for equipment and asset tracking and inventory control. standards.
Maintains the integrity of file share permissions, utilization and security to SSMHC
Qualifications
Minimum Qualifications:
Associate's degree is required
1-3 years of experience providing IT desktop support in a large multi-facility environment or clinical office
Ability to travel to multiple local physician offices
Preferred Qualifications:
Bachelor's Degree preferred
SSM Health St. Joseph Hospital â€" St. Charles â€"
SSM Health St. Joseph Hospital - St. Charles is a 433-bed hospital offering highly-specialized care for critically ill patients. The hospital excels in many areas, including open-heart surgery, cardiac catheterizations, trauma and emergency services, sleep medicine, obstetri cs, surgical services, oncology, vascular surgery, orthopedics and gastroenterology.
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If you were eligible to this vacancy, please send us your resume, with salary requirements and a resume to SSM Health.
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This vacancy will be opened on: Fri, 18 May 2018 03:21:57 GMT