We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust?
Overview:
Are you a highly skilled and creative Media Production Specialist looking to make a significant impact? Join our collaborative self-service and automation team in the global CX services department! As a Media Production Specialist, you'll be an important part of producing high-quality videos that efficiently scale our operations, decrease customer acquisition costs, and drive product adoption.
In this exciting position, your primary focus will be on crafting captivating self-service, corporate, and onboarding videos. From concept development to post-production, you'll be right in the action, handling all aspects of the video production process. Your videos will have the power to educate, inspire, and guide our customers towards success. If you're ready to unleash your creative talents and contribute to our ongoing success, submit your resume and portfolio links today. Let's create impactful videos that leave a lasting impression on our customers and support our company's growth.
What you'll be doing:
Engaging in Video Production:
Collaborating with others to develop video concepts and scripts.
Planning and conducting video shoots, including camera operation, lighting setup, and audio recording.
Editing raw footage and incorporating necessary elements such as transitions, effects, and soundtracks.
Optimizing videos for various platforms and formats.
Ensuring videos align with Trustpilot's brand guidelines and maintain a consistent style and tone.
Staying updated on video production trends and techniques to continuously enhance video quality.
Developing Animation and Graphic Design:
Creating engaging animations and motion graphics that enhance video content.
Designing and developing graphic elements.
Incorporating visual effects and typography to elevate the overall video experience.
Utilizing animation and graphic design software to bring creative ideas to life.
Set Design, Setup, and Equipment Management:
Creating visually captivating sets, selecting props, backgrounds, and equipment for desired aesthetics.
Setting up lighting and audio equipment for optimal recording conditions.
Collaborating with the project or production team for smooth shoot schedules.
Maintaining and organizing video files, equipment, and studio space.
Demonstrating proficiency in handling video and media equipment, utilizing lighting and cinematography principles.
Maintaining video production equipment and troubleshooting technical issues.
Who you are:
Have a proven track record in video production, including shooting, editing, and sound mixing.
Demonstrate proficiency in Adobe Premiere Pro, After Effects, and Adobe Audition.
Possess comprehensive graphic design skills with experience using Adobe Illustrator and Photoshop.
Are familiar with screen recording and video editing software.
Have experience with platforms like Wistia and YouTube for video hosting, embedding, and sharing.
Possess a solid understanding of camera operation, lighting techniques, and audio recording for video production.
Have knowledge of motion graphics software (e.g., Adobe After Effects).
Can conceptualize and storyboard video projects, ensuring they align with brand guidelines and communication requirements.
Exhibit effective organizational and time management skills to handle multiple projects simultaneously.
Pay high attention to detail and are committed to delivering high-quality work.
Demonstrate effective communication and collaboration skills to work effectively within a team.
What's in it for you:
A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
Comprehensive health package, pension and full access to Headspace, a popular mindfulness app to promote positive mental health
Access to SWAP language
Paid parental leave
Newly renovated central office with a laid back vibe and constant buzz of different languages being spoken everywhere you go It's complete with a coffee bar, canteen and table tennis and has a wide variety of refreshments available - you can opt in for breakfast and lunch at an affordable price
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go karting, cooking classes and escape rooms
Employee discounts to restaurants and shops
Tax Free Travel (DSB)
Still not sure?
We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!
#LI-IA1 #LI-Hybrid
About Trustpilot
At Trustpilot, we're passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we're a place to connect with and influence businesses. For companies, we're a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.
We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense.
A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
