Job Description: Records Research Specialist
Department: Public Records
Location: Cooperate HQ
Report to: Public Records Supervisor
Pay Status: $11.00 - $14.00
Position Summary
This position is primarily responsible for conducting research related to various company public record business products, interpreting results in relation to company guidelines and regulatory requirements, and filtering or releasing results into the rest of the company production environment.
Essential Duties and Responsibilities
This position includes the following responsibilities. Other duties may be assigned to meet business needs.
· Ability to search internet public access terminals and other related resources thoroughly and efficiently
· Communicate and maintain positive relationships with vendors and resource providers
· Complete additional or further research on any reports missing the required data
· Perform essential tasks using email, scanning or fax communication
· Becoming familiar with legal or industry terminology
· Ability to understand or refer to client, company, and regulatory guidelines
· Produce quality output with an accuracy/error rate that is within thresholds defined by the position, with and without direct supervision
· Consistently meet the established daily unit quota for the position based on the services being performed
· Participate in cross training and education of team members
· Basic clerical duties
Qualification/ Requirements
· Proficient knowledge of MS office applications (specifically Outlook, Adobe, Excel and Word)
· Must excel in attention to detail and accuracy
· Able to follow oral and written instructions
· Possess good data entry/typing skills
· Strong keyboard skills (60 WPM, 95% accuracy)
· Work independently and as part of a team
Supervisory Responsibility
· This position has no supervisory responsibilities.
Position Type/Expected Hours of Work
· Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 10:00 a.m. to 8:00 p.m. and must work 37.5 hours each week to maintain full-time status
· Availability in evenings and some weekends may also be required
· Part time employment may also be considered if agreed upon in advance with management
Travel
· No travel is required for this position.
Education/Training/Experience
· High School Education or GED equivalent.
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Are you able to work from 11am-8pm?
Education:
- High school or equivalent (Required)
Work Location: Remote
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